Well, the moment of truth has arrived, now we will teach you the best tactics to get customers and retain them with your brand. Pay attention to each of them, since all of them together will achieve the best results. Communicate as if you were human One of the main consumer complaints regarding customer service, […]

We Spaniards are unfaithful to brands, according to a study carried out by Mediapost. The percentage of customers who remain loyal to a single brand no matter what happens is very small. And that is why we will dedicate this #Blog article to recommending THE BEST STRATEGIES TO CAPTUR AND RETAIN CUSTOMERS. Capturing and retaining […]

To choose a CRM for your business, first assess your budget, goals, and the features you need in a CRM. Use this data to choose the best CRM type for your business, then the best CRM within that CRM type. Finally, you perform a soft implementation of your chosen CRM to ensure it meets your […]

A CRM offers businesses many benefits that help them increase revenue and customer lifetime values, increase sales, nurture leads, improve customer service and product offerings, reveal data trends and forecasts sales and save time. Reduce time-consuming administrative tasks Automation tools remove repetitive tasks from your marketing, sales, and customer service team members’ to-do lists, allowing […]

There are four main types of CRM. Operational CRMs automate processes, freeing up the team to focus on their expertise. Analytical CRMs collect, store, and analyze data so you can act on trends to improve customer experiences and therefore drive conversions. Collaborative CRMs manage engagement data so team members know how and where to best […]

If you do not know what a CRM is, we indicate that it is a customer relationship management software that collects data from customers and potential customers and then makes it visible to internal teams. The resulting holistic view of customers and prospects enables sales teams to create personalized buying journeys. The result is a […]

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